PRIVACY POLICY : At SMP Traders, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make purchases.

1. Information We Collect

Personal Information: When you create an account or make a purchase, we collect information such as your name, email address, phone number, shipping address, and payment details.

Non-Personal Information: We may collect non-personal information such as browser type, device information, IP address, and browsing behavior through cookies and tracking technologies to improve your shopping experience.

2. How We Use Your Information

Order Processing: We use your personal information to process and fulfill orders, provide customer service, and deliver products.

Communication: Your contact information may be used to send order updates, promotional offers (with your consent), and newsletters.

Improving Services: We analyze non-personal information to enhance our website’s functionality, improve our product offerings, and personalize your shopping experience.

Legal Compliance: We may also use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. Data Security

Encryption: We implement industry-standard encryption to protect your personal and payment information during transmission.

Access Control: Only authorized personnel have access to your personal information, and we take appropriate measures to protect against unauthorized access, disclosure, alteration, or destruction.

Payment Security: All payments are processed securely through trusted payment gateways and are not stored on our servers.

4. Cookies and Tracking Technologies

Cookies: Our website uses cookies to improve functionality, remember your preferences, and enhance your browsing experience. You can adjust your browser settings to reject cookies, but some features of the website may not work properly.

Analytics: We use tools like Google Analytics to track and analyze user behavior on our website, which helps us optimize our services and marketing efforts.

5. Sharing Your Information

Third-Party Service Providers: We may share your information with trusted third parties who help us process payments, deliver orders, and provide customer support. These third parties are obligated to protect your information and use it solely for the purpose of providing services on our behalf.

Legal Requirements: We may disclose your personal information to comply with legal requirements or in response to lawful requests by public authorities, including law enforcement.

6. Your Rights and Choices

Access and Correction: You have the right to access and update your personal information. If any of your data is incorrect or incomplete, you can request corrections.

Opt-Out of Communications: You can opt out of receiving marketing communications by following the unsubscribe instructions in any email we send or by contacting us directly.

Data Deletion: You can request the deletion of your account and personal information, subject to certain legal restrictions.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at :

Email : info.smptraders@gmail.com

Phone : 9600 892 822